A little help, right when you need it.

Check your VIP access in the app, your connection and the other person’s willingness to talk. If access still does not work as expected, contact Help with a description of what you see.

Check your phone’s volume and the microphone or camera permission for Vozzo in your device settings. Confirm that the intended headset or speaker is connected, then try again when both people are ready.

Check your volume, audio output and internet connection. Leave and rejoin the room if needed. If the issue continues, tell Help whether it affects one room or every room you try.

Choose a clear topic, test your microphone and camera as needed, and welcome people without putting them on the spot. Share only music and other material you have permission to use.

You can stop replying, leave the conversation and use blocking. Contact Help if you need support with what happened. You never owe someone a call, a gift or personal information.

Review what is visible on your profile and in Moments before posting. Avoid sharing your address, login details or someone else’s private messages. Ask before recording or sharing another person.

Review your receipt and the purchase information available in the app. Contact Help with the date, item and a description of the issue. Share a transaction reference only through the support conversation; never send a full card number or login code.

Check the terms shown for the purchase and the receipt from the payment provider. Use in-app Help or email [email protected] to explain the issue. The details of the purchase determine the next steps.

Check your connection and use the sign-in method associated with your account. If you still cannot get in, email [email protected] with a description of the problem. Do not include your password or a one-time code.

Review the account options in the app. For a question or request about your account or app data, use Help or email [email protected] and explain what you need.

Think about the room you want to create, explore the hosting options and review any eligibility, targets and reward conditions shown in the app. Use Help for programme questions before making a commitment.

Explore the agency options in Vozzo and ask Help about the current registration process and programme terms. Clarify responsibilities, eligibility and any reward conditions before joining.

Choose a moment you feel comfortable sharing. Check the audience and privacy options available in the app, and get permission before sharing another person’s photo or personal information.

Open the game in Vozzo and read its current rules and conditions before playing. For a problem, describe the game and what happened in your Help ticket.

Use the theme control in the header to choose light or dark. Your browser’s zoom can make text larger. If your device requests reduced motion, the site respects that preference.

Email [email protected] with the page address and the action you were trying to take. You can include your browser or device if it helps explain the problem.